Hilton Hotels & Resorts’ Chinese hospitality program, Huanying (means welcome in Mandarin), launched a year ago in 30 hotels across 13 countries for Chinese travelers, appears to be a success. The program is now in 70 hotels in 23 countries. Hilton has reported a 129 percent rise in Chinese guests since the program launched.
Hilton’s Huanying program provides Chinese-speaking hotel staff, Chinese breakfast items and amenities such as tea kettles, Chinese teas, Chinese TV programming and slippers in the guest rooms. These “home” comforts go a long way for Chinese who are away from home.
Upping the luxury factor, Hilton announced that fashion designer Vivienne Tam has designed a pair of slippers with a “Water Dragon” motif that sell for $28, but free to guests in the program.
photo credit: hilton